TERMS AND CONDITIONS
Welcome to Zolani Fragrance. By accessing or using our website, purchasing our products, or interacting with our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About Zolani Fragrance
Zolani Fragrance is an online fragrance retailer offering perfumes and related fragrance products through our website. These Terms & Conditions govern your use of our website and your purchases from Zolani Fragrance.
We reserve the right to update, modify, or replace these Terms & Conditions at any time. Any changes will become effective when published on this page.
2. Using Our Website
You agree to use the Zolani Fragrance website only for lawful purposes and in a manner that does not harm, disrupt, or interfere with our website, services, or other customers.
You must not attempt to gain unauthorized access to our website, introduce malicious software, misuse our content, or engage in any activity that could compromise the security or functionality of our services.
3. Products and Product Information
We make every reasonable effort to ensure that product names, descriptions, images, prices, sizes, and other information displayed on our website are accurate and up to date.
However, slight differences in product appearance, packaging, color, or presentation may occur due to photography, screen settings, manufacturer packaging updates, or other factors.
We reserve the right to correct errors, update product information, discontinue products, or change product availability at any time without prior notice.
4. Prices and Payments
All product prices displayed on our website are subject to change without prior notice.
When placing an order, you agree to provide accurate and complete billing and contact information. We reserve the right to refuse, cancel, or limit an order where there is an apparent pricing error, payment issue, suspected fraud, or other legitimate reason.
An order is not considered fully confirmed until the required payment or order verification process has been completed.
5. Orders and Confirmation
After placing an order, you may receive an order confirmation through the contact information provided during checkout.
Receiving an order confirmation does not always guarantee that an order can be fulfilled. If a product becomes unavailable, an incorrect price is identified, or there is another legitimate issue affecting the order, we may contact you to resolve the matter or cancel the affected order.
6. Returns and Exchanges
We want every Zolani Fragrance experience to be a positive one. Returns and exchanges are accepted only in accordance with our applicable Return & Exchange Policy. Due to the personal nature of fragrance products, opened, used, or unsealed perfumes may not be eligible for return or exchange. Products must generally be returned in their original condition and packaging, along with any applicable accessories or materials. Customers are encouraged to review our Return & Exchange Policy before placing an order to understand the applicable requirements and conditions.
7. Promotions and Discount Codes
From time to time, Zolani Fragrance may offer promotional campaigns, discount codes, seasonal offers, complimentary gifts, or other special promotions. Each offer may have its own terms, eligibility requirements, expiration date, product exclusions, or minimum purchase requirements. Unless specifically stated otherwise, promotional offers cannot be combined with other discounts or promotions. Zolani Fragrance reserves the right to modify, suspend, or withdraw any promotional offer at any time where necessary.
8. Reviews and Customer Feedback
We value the opinions and experiences shared by our customers. If you choose to submit a review, testimonial, photograph, comment, or other feedback about Zolani Fragrance or our products, you agree that we may use, reproduce, display, or publish that content for legitimate website, marketing, or promotional purposes, where permitted by applicable law. You remain responsible for ensuring that any content you submit is truthful, lawful, and does not violate the rights of another person. We reserve the right to remove content that is misleading, offensive, inappropriate, or otherwise unsuitable for our website.
9. Intellectual Property
All content displayed on the Zolani Fragrance website, including our brand name, logo, product photography, fragrance imagery, written content, graphics, designs, videos, website layouts, and other creative materials, is owned by or licensed to Zolani Fragrance unless otherwise stated. This content is protected by applicable intellectual property laws and may not be copied, reproduced, modified, distributed, republished, or used for commercial purposes without our prior written permission. Your use of our website does not grant you ownership or any rights to our intellectual property.
10. Changes, Liability and Contact
Zolani Fragrance reserves the right to update these Terms & Conditions whenever necessary to reflect changes to our products, services, business practices, or applicable legal requirements. We also reserve the right to modify or discontinue any part of our website or services without prior notice. While we make reasonable efforts to keep our website, product information, and services accurate and available, we cannot guarantee that the website will always be uninterrupted, completely error-free, or free from circumstances beyond our reasonable control. Your continued use of our website after any updates are published constitutes your acceptance of the revised Terms & Conditions.
If you have any questions, concerns, or requests regarding these Terms & Conditions, our products, or your orders, you can contact Zolani Fragrance through the contact information provided on our website. We are committed to assisting you and providing a clear, professional, and reliable fragrance shopping experience.